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Worryingly, TunnelBear admits to confirming a user’s email address to authorities, although it has never handed over usage information. The company also issues an annual transparency report detailing any government requests for user data. There are no logs that reveal which websites you’ve visited. The company also has a policy against logging users' identifiable information over its servers.The only personally identifiable information TunnelBear logs is your email address, to prove you have an account. NordVPN is the VPN of choice in Hong Kong, so we address the issue with the utmost responsibility.' 'Our customers expect accessibility and freedom, and we are not going to restrict them without a good reason.

All of our servers are either diskless or encrypted, so even a physical takeover wouldn’t compromise our users’ privacy,' NordVPN said. 'At the moment there is nothing indicating that our users are in any danger.

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UPDATE 7/15/20: NordVPN said it's keeping the company's VPN servers in Hong Kong online. However, many residents have been engaging in self-censorship, and purging (Opens in a new window) past statements they've made on social media on fears Chinese authorities will use the content to one day prosecute them.įor now, US companies including Facebook and Twitter are hitting pause (Opens in a new window) on responding to data requests from Hong Kong law enforcement. According (Opens in a new window) to the BBC, people suspected of breaking the law can also be wire-tapped and put under surveillance.Īs a result, Hong Kong internet users have been flocking to VPN services to protect their digital privacy.

Under China’s new security law for Hong Kong, local authorities now have broad powers to crack down on political dissent in the city, and jail activists with life imprisonment. “We will reinstate the Hong Kong server if and only if our users’ privacy and safety will be protected,” it added. In TunnelBear's case, the provider is scaling up its VPN operations in Singapore and Japan to offset the loss of the Hong Kong server. Hong Kong-based users will still be able to connect to both VPN services. The only sensitive information stored over the machines are “configuration related keys,” which TunnelBear wants to protect. “If the server is physically confiscated, and the hard drive is taken out for analysis, the entire hard drive is encrypted,” the company wrote in a Monday blog post (Opens in a new window). TunnelBear also said it stores no users’ personal identifiable information over the servers. Nevertheless, Private Internet Access indicated it was taking a stand for digital privacy. The company’s VPN servers collect no logs on user activity. “China’s new national security law allows law enforcement to seize servers located in Hong Kong without a warrant and otherwise execute warrantless interception of communications,” Private Internet Access wrote in a blog post (Opens in a new window) on Tuesday.

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How to Set Up Two-Factor AuthenticationĬiting users’ safety, two VPN providers are shutting down their servers in Hong Kong in response to China’s new security law for the city.īoth Private Internet Access and TunnelBear have decided to pull the plug on the Hong Kong-based VPN servers over fears local authorities will try to confiscate them.

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